Patient Agreement Form
At Altruity Healthcare & Wellness, our commitment to holistic and compassionate care extends to how we manage appointments. In order to respect the time and care dedicated to each individual, we kindly ask for your cooperation in following our appointment policy:
Cancellation & Rescheduling Policy
We request a minimum of 24 hours' notice for appointment cancellations or rescheduling.
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Returning Patients: Cancellations made within 2 hours of the scheduled appointment may incur a $35 No-Show/Late Cancellation Fee.
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New Patients: Cancellations within this timeframe may result in a $50 No-Show/Late Cancellation Fee.
Compassionate Exceptions
We understand that life is unpredictable. Your first no-show will be waived as a courtesy.
In the case of emergencies or hospitalization, please notify us when possible, and we will gladly waive the fee.
Late Arrivals
If you arrive more than 15 minutes late, we may need to reschedule or shorten your session to avoid disrupting care for other patients.
No-Call/No-Show Policy
Commitment to your care is essential. After three no-call/no-show or late cancellations, we may need to discontinue services and refer you to another provider.
We value you!
At the heart of our mission lies the commitment to deliver timely and impactful care, and your collaboration with this policy empowers us to serve all our clients comprehensively. Your understanding and dedication to the healing journey are deeply valued. If you ever have inquiries or reservations regarding this policy, please don't hesitate to contact us. We stand ready to nurture your holistic mental well-being.